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Versa does not display any data

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‎12-01-2018 18:08 - last edited on ‎12-03-2018 10:36 by Moderator Alum

‎12-01-2018 18:08 - last edited on ‎12-03-2018 10:36 by Moderator Alum

 Versa does nit illuminate with any display. Holding left and bottom buttons for 19 seconds plus only gives dull glow for 3 seconds

 

 

Moderator edit: Subject for clarity 

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‎12-04-2018 17:50

In response to Marrrmaduke

‎12-04-2018 17:50

Thanks, Marrrmaduke Nothing I tried worked. It would not illuminate. FITBIT issued me a FEDEX # to send back for replacement. It got very hot when re-charging so they said the safe route was to return it. Thanks again!

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‎12-01-2018 20:51 - edited ‎12-01-2018 20:52

‎12-01-2018 20:51 - edited ‎12-01-2018 20:52

@BobbyO Open Settings App on your Versa and set Brightness to Auto and Backlight delay to 10 seconds.Also, press and hold the left button to access Screen Wake and make sure it's ON. You can also try rebooting your tracker several times by pressing and holding the left and bottom right buttons until Fitbit logo flashes.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎12-04-2018 17:50

In response to Marrrmaduke

‎12-04-2018 17:50

Thanks, Marrrmaduke Nothing I tried worked. It would not illuminate. FITBIT issued me a FEDEX # to send back for replacement. It got very hot when re-charging so they said the safe route was to return it. Thanks again!
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‎12-04-2018 19:23

In response to BobbyO

‎12-04-2018 19:23

@BobbyO Oh wow. I'm glad you were able to get a replacement. Let's hope for speedy delivery! 😊

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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