Versa doesn't come on sometimes

[SunsetRunner]

I noticed after this last update that my versa doesn't want to come on sometimes  I have to just leave it alone and try later and it will work all of a sudden but what's going on with them??and my battery doesn't last as long as it use to when I first got it.

Moderator edit: updated subject for clarity

[SunsetRunner]

Hello and welcome to the Fitbit Community @SunsetRunner 

Thank you for coming to the community with your question. I would suggest restarting your Fitbit Versa. You will not lose data doing this. Look here for the proper way to restart your Fitbit Versa: https://help.fitbit.com/articles/en_US/Help_article/1186

😃 please let me know if this helps resolve your issue. Keep me posted 

[SunsetRunner]

Hello again @SunsetRunner 

I wanted to see if restarting your Fitbit Versa resolved the issue. Please let me know 😃

[SweetfeetP]

If it won’t turn on how can you restart it 🤦🏽‍:female_sign:

[SunsetRunner]

The comment made was “doesn't want to come on sometimes” @SweetfeetP  😉

[SweetfeetP]

Fair assessment...lol I can’t get mine to turn back on at all...

[SunsetRunner]

Well it was ok until I turned it off because it's doing the same thing not wanting to come on so once I get it to come back on I guess I'll just have to leave it on and not shut it down 

[SunsetRunner]

Hello again @SunsetRunner and @SweetfeetP 

If both of you are experiencing issues where your Fitbit Versa is just not turning on at all I would certainly suggest calling Fitbit Customer Service. Here are ways to contact the: https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

I’m sure they will be able to help in ways I can’t. Please let them know you have already tried restarting your Versa but it still fails.