help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa doesn't display the correct time

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-07-2019 11:31 - last edited on ‎11-09-2019 06:27 by Fitbit Moderator

‎11-07-2019 11:31 - last edited on ‎11-09-2019 06:27 by Fitbit Moderator

I recently returned from holiday and my Fitbit won’t change to UK time. I’ve turned the Fitbit off and synced a zillion times, even done a factory reset on it. Please can anyone help as I’m loosing the will.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎11-07-2019 12:06

‎11-07-2019 12:06

Set it manually.  Go to Fitbit.com and click on the gear icon at the upper right (computer) or photo at upper left (phone) and Settings.  Scroll down rto Time Zone.  Set it properly and then scroll down and click on Submit and sync your tracker.

Best Answer

‎11-09-2019 06:27

In response to SunsetRunner

‎11-09-2019 06:27

@MandyMoomin, welcome to our Fitbit Community! Regarding the time zone issue that your Fitbit Versa is experiencing, I appreciate the troubleshooting steps that you tried before contacting our forums.

 

In addition to the information that shared @SunsetRunner, make sure that the phone you sync your Versa with has the correct time as well.

 

Keep @SunsetRunner and me posted on the outcome! 😀

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes