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Versa doesn't display the correct time

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‎04-27-2021 12:07 - last edited on ‎12-04-2024 09:08 by Fitbit Moderator

‎04-27-2021 12:07 - last edited on ‎12-04-2024 09:08 by Fitbit Moderator

My Fitbit will not do a restart or a shutdown. The time is wrong on it and won’t go to settings. I’ve tried the 3 finger shutdown and that doesn’t work either. Please help.

 

 

Moderator edit: updated subject for clarity

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‎04-28-2021 07:15 - last edited on ‎08-25-2024 10:28 by Fitbit Moderator

‎04-28-2021 07:15 - last edited on ‎08-25-2024 10:28 by Fitbit Moderator

@MaryFHenle Welcome to our Fitbit Community. I appreciate the time spent trying to resolved the time and settings screen issues that your Versa has experienced.

I'd like to know if you tried the regular restart as described in this help article.

In the meantime, try setting up your watch from scratch and see if the issues get fixed.

See you later.

JuanJo | Community Moderator

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