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Versa doesn’t receive notifications

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‎10-26-2018 15:13 - last edited on ‎10-28-2018 05:06 by Moderator Alum

‎10-26-2018 15:13 - last edited on ‎10-28-2018 05:06 by Moderator Alum

After iOS 12 updates my Versa doesn’t receive messages, calls, texts, or alerts showing either a text message or a call. I don’t want to have to do a factory reset again, I had to do that after the first iOS 12 update. Any suggestions?

 

 

Moderator edit: subject for clarity

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‎10-28-2018 05:08 - last edited on ‎07-01-2025 06:05 by Fitbit Moderator

‎10-28-2018 05:08 - last edited on ‎07-01-2025 06:05 by Fitbit Moderator

Hey @Sienna101, a warm welcome to the Community.

Thanks for letting us know about the issue you are experiencing with your notifications.

We are aware of the problem and are working to resolve it as quickly as possible, sorry for any inconvenience it's caused and appreciate your patience and look forward to getting you back on track. For any update about this, check this thread.

Let me know if there's anything I may do to assist you in the meantime. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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