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Versa feedback

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‎08-14-2019 07:27 - last edited on ‎08-16-2019 17:35 by

‎08-14-2019 07:27 - last edited on ‎08-16-2019 17:35 by

I am 6'5 , was at 300 pounds and promised myself if i lost 20 and worked out regularly, i'd get a fitbit as a reward. So, i lost 25, am still working out and rewarded myself with a versa-lite.

 

It took about 3 hours to get it updated.

 

I've had it 2 days and it stopped syncing. I tested the app on my ipad just to make sure it wasn't my phone. 

 

I have to take the protective cover off every day to charge it. Why everyday? it was 100% charged and down to 80% when i woke up.

 

changing the wristband was like performing brain surgery. 

 

I've had my bluetooth searching for it the past 2 hours. 

 

Returning it today and switching to a different manufacturer. I was really excited to get this and completely blown away by what a p.o.s it is.

 

 

Moderator edit: subject for clarity

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‎08-16-2019 17:34

‎08-16-2019 17:34

Welcome to the Fitbit Community @tacos4life. I am sorry for the delayed response.


I appreciate your participation in the Forums and sharing your experience with Fitbit Versa. I understand how frustrating it was for you as you were exited to get the device and wanted to continue using it. Our team is always working on improving our devices and user experiences, and your comments are always welcome.


Once again I apologize for any disappointment. I respect your decision and wish you the best of luck with your health and wellness goals.

 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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