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Versa firmware update will not load.

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‎06-23-2019 03:54 - last edited on ‎06-24-2019 09:02 by Fitbit Moderator

‎06-23-2019 03:54 - last edited on ‎06-24-2019 09:02 by Fitbit Moderator

I have tried to download recent updates and after hours it fails .I've checked wifi,deleted and installed the app. The watch is worthless without the updates.

 

 

Moderator edit: updated subject for clarity

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‎06-24-2019 09:01

‎06-24-2019 09:01

@dave068 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since the firmware update can't be completed even though you've re-installed the Fitbit app.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, run the firmware update again and see if it gets completed.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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