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Versa going crazy

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‎10-11-2020 08:35 - last edited on ‎10-11-2020 17:22 by Fitbit Moderator

‎10-11-2020 08:35 - last edited on ‎10-11-2020 17:22 by Fitbit Moderator

All of a sudden my Fitbit versa has gone insane. It is buzzing constantly and always showing the notification and exercise shortcut page. I've had to stop wearing it as it's annoying and I can no longer sleep with it. I tried factory reset but to no avail. Any idea how to fix this?

 

Moderator Edit: Clarified subject

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‎10-11-2020 17:22 - last edited on ‎08-25-2025 09:30 by Fitbit Moderator

‎10-11-2020 17:22 - last edited on ‎08-25-2025 09:30 by Fitbit Moderator

Hi @Themattyg, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some steps before posting over here. I was informed by our Social Customer Support team that they already contacted our Technical Customer Support team to further assist you with your Versa 2. That being said, please keep an eye on your email inbox because they'll be in touch with you soon.

Don't hesitate to contact me back if you need anything else. 

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