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Versa has stopped displaying data

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Versa has stopped displaying the distance covered, no. of steps taken and the heart race, on the clock face for the past one week.

 

Moderator edit: updated subject for clarity

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Welcome to the Community Forums @VLKSARMA! Thanks for bringing this to my attention. 

If your Versa stopped tracking and displaying your data on the screen, please restart your device by following the steps below:

  1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. For Fitbit Versa Lite Edition, hold the back button for 10 seconds.
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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Welcome to the Community Forums @VLKSARMA! Thanks for bringing this to my attention. 

If your Versa stopped tracking and displaying your data on the screen, please restart your device by following the steps below:

  1. Press and hold the back and bottom buttons until you see the Fitbit logo on the screen. For Fitbit Versa Lite Edition, hold the back button for 10 seconds.
  2. Let go of the buttons.
  3. If you still have issues with your device, turn it off and turn it back on. For more information, see How do I turn off my Fitbit device? 
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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