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Versa has thermometer on screen

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‎06-29-2020 06:57

‎06-29-2020 06:57

My Versa just froze with a thermometer and triangle on the screen. I’ve tried resetting, to no avail. I’m soooo annoyed as my warranty just passed 7 days ago. I’m starting to believe these watches only last 1 year, as I just replaced the Blaze with the Versa. 

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‎07-06-2020 18:00

‎07-06-2020 18:00

Hi @RMac5. Welcome to the Community Forums.

 

Thanks for letting me know about your Versa behavior and for restarting it prior posting. I see your point of view about this situation. Our team continuously works on our devices to improve their performance, and I'm sorry that you had this experience. Since the restart didn't help to get the screen working, I contacted our Support team on your behalf so they can create a case and give you a hand. Please note that due to recent events affecting our operations there might be a delay in their reply, but they'll get in touch with you soon.

 

I'll be around if you need anything else.

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