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Versa heart rate accuracy concern

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‎06-25-2020 16:15 - last edited on ‎06-27-2020 21:30 by Fitbit Moderator

‎06-25-2020 16:15 - last edited on ‎06-27-2020 21:30 by Fitbit Moderator

My heart rate on my Versa just started going crazy. It will register 160 when I am sitting doing nothing. I have tried resetting it and that doesn’t help. My resting heart rate is 55.   

 

Moderator Edit: Clarified subject

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‎06-27-2020 21:30 - last edited on ‎09-06-2025 09:29 by Fitbit Moderator

‎06-27-2020 21:30 - last edited on ‎09-06-2025 09:29 by Fitbit Moderator

Hi @dspates, welcome to the Community Forums!

Thanks for bringing this to our attention and for trying some troubleshooting steps before to posting over here. Our Support team informed me that they already provided you assistance to resolve this situation. That said, I recommend you to contact them back if you require further assistance or if you have any additional questions about the outcome of your case.

I'll be here if you need anything else.

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