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Versa help

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‎10-03-2019 14:24

‎10-03-2019 14:24

My versa would not sync with the app.  I went through all the trouble shooting steps.  And the final one was to factory reset it.  Well  did just that and now I can not get my the app to set up a new device.  It can not found my versa.  It is very upsetting and frustrating.  It is on the charger and fully charged.  I even tried it with a different device and it is still not working.  I can not even use it as a watch.  I have tried it on my LG phone and my amazon fire tablet.  

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‎10-03-2019 19:36

‎10-03-2019 19:36

Hi @Cutemoose  What is the LG Phone you are using? It is unlikely to work with the Fire.

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Helen | Western Australia

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‎10-03-2019 19:40

In response to NellyG

‎10-03-2019 19:40

@NellyG  it is a LGl83BL. It worked prefect before the latest firmware update to the versa.  

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