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Versa - iPhone 12 update

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‎11-07-2020 11:46

‎11-07-2020 11:46

I got the new iPhone 12 and have paired the Fitbit with bluetooth.  Now my fit seems to have stopped the heart rate monitor and no longer does the full sleep tracking which I really liked.  Should I do a factory reset or is there an update I do do?

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‎11-08-2020 01:33

‎11-08-2020 01:33

I'm not sure what is meant by paired Fitbit to Bluetooth, @TheVole the user should not be able to do this. 

Normally when changing phones, the steps are. 

  • Turn old phone off
  • Load the Fitbit app
  • Log into the Fitbit app
  • Accept any permissions asked for. 

As for heart rate, swipe over to settings and make sure heart rate is turned on. 

Without heart rate, you will only see simple sleep. 

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