help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa icon missing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-06-2019 18:39

‎05-06-2019 18:39

Help! My versa icon is missing from the top right corner of my app. I don't know if I deleted it in error or what I've done. I uninstalled the app and reinstalled it. No good. What can I do.

Best Answer
Labels:
0 Votes
6 REPLIES 6

‎05-06-2019 19:17

‎05-06-2019 19:17

If you have an avatar near top left, try tapping that.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎05-06-2019 19:22

In response to JohnnyRow

‎05-06-2019 19:22

No avatar, just the square icon and the share 

Best Answer
0 Votes

‎05-06-2019 19:45

In response to jovimomma

‎05-06-2019 19:45

Try tapping the Account icon top right that looks like an ID.  If don't see Versa on next page, try adding it again via 'Set Up a Device'.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎05-06-2019 20:06

In response to JohnnyRow

‎05-06-2019 20:06

It's back, thank you. Now I just have to figure out how to get the notifications to reach the device.

Best Answer

‎05-06-2019 21:16

In response to jovimomma

‎05-06-2019 21:16

How do I get notifications from my phone on my Fitbit device?

 

My Fitbit device isn't receiving notifications from my phone

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎05-07-2019 07:32

In response to JohnnyRow

‎05-07-2019 07:32

@jovimomma It's great to see you in our Fitbit Community! I'm so glad to hear that your Versa icon is showing again. Thank you for posting the update here.

 

As a side note from the information that shared my friend @JohnnyRow to get notifications, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes