05-06-2019 20:40 - last edited on 05-07-2019 07:25 by JuanJoFitbit
05-06-2019 20:40 - last edited on 05-07-2019 07:25 by JuanJoFitbit
My fit bit will not charge.
Moderator edit: updated subject for clarity
05-07-2019 00:08
05-07-2019 00:08
Hi @LaTrill Is this new Versa, or one that has been working in the past? Have you tried restarting the Versa several times? Also have a look at THIS Help Article on battery charging problems. Please come back if you continue to have problems.
Helen | Western Australia
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05-07-2019 07:25
05-07-2019 07:25
@LaTrill Welcome to our Fitbit Community! The troubleshooting steps that shared my friend @NellyG are very helpful in order to fix the charging issues that your Versa is experiencing.
If you find her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.
We'll be around if more assistance is needed!