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Fitbit Versa won't charge

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‎05-06-2019 20:40 - last edited on ‎05-07-2019 07:25 by Fitbit Moderator

‎05-06-2019 20:40 - last edited on ‎05-07-2019 07:25 by Fitbit Moderator

My fit bit will not charge.

 

 

Moderator edit: updated subject for clarity

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‎05-07-2019 00:08

‎05-07-2019 00:08

Hi @LaTrill Is this  new Versa, or one that has been working in the past? Have you tried restarting the Versa several times? Also have a look at THIS Help Article on battery charging problems. Please come back if you continue to have problems.

Restart your tracker

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-07-2019 07:25

In response to NellyG

‎05-07-2019 07:25

@LaTrill Welcome to our Fitbit Community! The troubleshooting steps that shared my friend @NellyG are very helpful in order to fix the charging issues that your Versa is experiencing.

 

If you find her post helpful, please accept it as a solution so other users that experience the same issue can find it easier.

 

We'll be around if more assistance is needed! Smiley Happy

JuanJo | Community Moderator

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