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Versa inaccurate calorie counting

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‎04-10-2020 02:13 - last edited on ‎05-20-2020 10:17 by Fitbit Moderator

‎04-10-2020 02:13 - last edited on ‎05-20-2020 10:17 by Fitbit Moderator

Fitbit Versa - Hi, I've been doing live hiit workouts and I'm exhausted, heart racing and dripping with sweat, everyone on my class is burning at least 100 more calories than me. My watch says I was burning the same amount of calories when I went on a leisurely walk for the same amount of time. Does anyone else have this problem? 

Also, does anyone know how to lock your fit bit so it cant pause if accidentally knocked when doing a workout?

 

 

Moderator edit: updated subject for clarity

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‎05-20-2020 10:16

‎05-20-2020 10:16

Hi @Joeyward89, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

 

I'd like to follow up and help you with your Fitbit Versa since it's not calculating your calories burned accurately.

 

If you haven't done son, please restart your Versa as described in this help article. Also, I'd like to share this help page, which explains how your Fitbit device calculates your calories burned.

 

Finally, check out this help article, which contains information about how to track your workouts with your Fitbit Versa.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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