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Versa is acting odd

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‎08-20-2020 14:07 - last edited on ‎08-21-2020 10:04 by Fitbit Moderator

‎08-20-2020 14:07 - last edited on ‎08-21-2020 10:04 by Fitbit Moderator

Have been having issues holding a charge....then today screen has started flickering and fading out. Cannot reset and now won't charge at all. 1 year old .....help!

 

Moderator Edit: Clarified subject

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‎08-21-2020 10:07 - edited ‎10-03-2023 17:32

‎08-21-2020 10:07 - edited ‎10-03-2023 17:32

Hi there @DorisHam, welcome to the Community Forums. Thanks for the details provided in your post about your Versa's recent behavior and for trying to fix it prior to posting here. 

I've seen that you contacted our Support Team to report this situation and they have already helped you to get back in business. I'm glad to hear about your replacement. 

Please don't hesitate to let us know if there's anything else we may do for you in the near future. Have a nice day! 

Maria | Community Moderator, Fitbit


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