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Versa is counting steps I haven’t done

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‎06-15-2018 18:24 - last edited on ‎10-18-2021 18:47 by Fitbit Moderator

‎06-15-2018 18:24 - last edited on ‎10-18-2021 18:47 by Fitbit Moderator

I woke up this morning to over 35000 steps counted on my Fitbit. I did not even wear it to bed so just wondering what’s going on??

 

Moderator edit: added label

Moderator edit: updated subject for clarity

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‎06-15-2018 18:41

‎06-15-2018 18:41

Is  the Fitbit  near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.


You can enter a driving record to get rid of them

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

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Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎06-16-2018 10:57 - edited ‎06-16-2018 10:59

In response to WendyB

‎06-16-2018 10:57 - edited ‎06-16-2018 10:59

@WendyB wrote:

Is  the Fitbit  near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.


You can enter a driving record to get rid of them

https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data

This has happened to me too...but FYI Fitbit, the Driving record does NOT delete it.

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