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Versa is counting while sitting still

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‎11-17-2019 05:37 - last edited on ‎11-18-2019 04:47 by Fitbit Moderator

‎11-17-2019 05:37 - last edited on ‎11-18-2019 04:47 by Fitbit Moderator

I have noticed my Versa lite has been counting while I’m sitting still. I woke up this morning to 157 steps. I was sitting on the couch last night and got 200 steps watching a movie. Is there a certain way I should be wearing this or something I should be doing to prevent this?

 

 

Moderator edit: updated subject for clarity

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‎11-18-2019 04:47

‎11-18-2019 04:47

@Nking162724, it's great to see you in our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it tracks steps even when you are sitting on the couch.

 

Please restart your Versa as described in this help article. This will restart your watch internally. After this, monitor your Versa and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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