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Versa is flickering between screens

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‎07-22-2019 07:52 - last edited on ‎07-24-2019 04:57 by Fitbit Moderator

‎07-22-2019 07:52 - last edited on ‎07-24-2019 04:57 by Fitbit Moderator

My versa is just flashing constantly and is not tracking anything. I already restarted it and nothing happened. What should I do?

 

 

Moderator edit: updated subject for clarity

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‎07-24-2019 05:10 - edited ‎03-27-2024 06:15

‎07-24-2019 05:10 - edited ‎03-27-2024 06:15

Welcome to the Community Forums @Jessicahutcheso! I'm sorry for the late response. Thanks for already restarting your Versa in order to solve the issue with the screen. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. 

Let me know if there's anything I may do to assist you with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-24-2019 05:10 - edited ‎03-27-2024 06:15

‎07-24-2019 05:10 - edited ‎03-27-2024 06:15

Welcome to the Community Forums @Jessicahutcheso! I'm sorry for the late response. Thanks for already restarting your Versa in order to solve the issue with the screen. 

I was about to create a support case on your behalf, but I've seen you contacted our Support Team after posting here and that they have helped you with this. 

Let me know if there's anything I may do to assist you with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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