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Versa is loosing steps

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‎06-09-2020 04:59 - last edited on ‎07-13-2020 06:14 by Fitbit Moderator

‎06-09-2020 04:59 - last edited on ‎07-13-2020 06:14 by Fitbit Moderator

Yesterday and today I  lost steps.  Yesterday i had aprox 8000 today aprox 5000.

 

 

Moderator edit: updated subject for clarity

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‎07-13-2020 06:13

‎07-13-2020 06:13

Hi @Sweetgirl1119, welcome to our Fitbit Community. I'd like to follow up and help you with your Fitbit Versa since it's losing steps.

 

Please restart your Fitbit Versa as described in this help article. After this, monitor your watch for the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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