07-29-2018 03:39 - last edited on 07-29-2018 10:40 by MarreFitbit
07-29-2018 03:39 - last edited on 07-29-2018 10:40 by MarreFitbit
What do I do now that the versa basically refuses to work with my one plus three. Nothing syncs. Been trying forever. I need to be refunded
Moderator edit: updated subject for clarity
07-29-2018 03:45
07-29-2018 03:45
It seems to be a bit hit or miss with that phone. Looking at the following thread some have had success with syncing, other have no luck and there seems to be a particular issue with notifications
https://community.fitbit.com/t5/Blaze/compatible-with-oneplus-three/m-p/1519339
This is probably why it's not on the list of supported devices at www.fitbit.com/devices
In terms of a refund then you'd need to contact the retailer you got your versa from. Fitbit only offer a refund for products bought direct from fitbit.com and within 45 days.