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Versa is not receiving notifications!

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‎10-20-2019 18:45 - last edited on ‎10-21-2019 05:14 by Fitbit Moderator

‎10-20-2019 18:45 - last edited on ‎10-21-2019 05:14 by Fitbit Moderator

After I did the update I am not receiving any notifications on my Versa! Seriously Fitbit get it together!!!!! It’s one problem after the other with this thing.

 

 

Moderator edit: updated subject for clarity

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‎10-21-2019 05:13 - edited ‎10-21-2019 05:14

‎10-21-2019 05:13 - edited ‎10-21-2019 05:14

@Drae3501, thank you for participating in our Fitbit Community. I'm sorry to hear that your Versa stopped receiving notifications. I totally understand how you feel and we appreciate your feedback since this helps us to keep improving.

 

Please let me know what is the brand and model of your Versa. Also, I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your Versa and see if the notifications work properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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‎10-21-2019 08:46

In response to JuanJoFitbit

‎10-21-2019 08:46

It would also be helpful to know which update was performed, the fitbit App, a phone update or an update to the Versa. And which phone model. 

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