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Versa is not receiving notifications

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‎10-25-2020 15:13 - last edited on ‎10-26-2020 07:26 by Fitbit Moderator

‎10-25-2020 15:13 - last edited on ‎10-26-2020 07:26 by Fitbit Moderator

I am not receiving any notifications or calls on my Versa. What does it take to get it to work properly without something happening every week. From the looks of things doesn't look like I'm the only one having problems.

 

 

Moderator edit: updated subject for clarity

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‎10-26-2020 07:25

‎10-26-2020 07:25

Hi @Gammath, it's great to see you in our Fitbit Community. I'm sorry to hear that your Fitbit Versa stopped receiving notifications. I totally understand how you feel about this. Your feedback is appreciated.

 

I'd like you to try the troubleshooting steps that are listed in this help article. After this, monitor your watch during the next 24 hours and see if the issue gets fixed.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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