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Versa is not tracking REM

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‎07-06-2020 13:30 - last edited on ‎08-18-2020 06:29 by Fitbit Moderator

‎07-06-2020 13:30 - last edited on ‎08-18-2020 06:29 by Fitbit Moderator

My sleeper tracker is not tracking my REM.

 

 

Moderator edit: updated subject for clarity

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‎08-18-2020 06:29

‎08-18-2020 06:29

Hi @Paulam1, welcome to our Fitbit Community! I'm sorry to hear that your Versa is not tracking your REM information.

 

Please restart your Versa as described in this help article. After this, check out this help page, which explains how your Fitbit device tracks your sleep and sleep stages.

 

Finally, monitor your watch and see if it tracks your sleep data properly.

 

Keep me posted on the outcome.

JuanJo | Community Moderator

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