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Versa is not turing on

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‎10-11-2019 15:23

‎10-11-2019 15:23

After several recent updates my Versa doesn't turn on.  What can I do to make it work again?

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‎10-11-2019 16:37

‎10-11-2019 16:37

Try a Restart and try it several times if necessary.

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‎10-12-2019 09:15

In response to SunsetRunner

‎10-12-2019 09:15

@EileenS524 welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it stopped turning on.

 

In addition to the restart process that shared @SunsetRunner, please try the troubleshooting steps that are listed in this help article. This article contains the restart process but you can proceed with the rest if you already restarted your watch.

 

After this, charge your Versa for 2-3 hours and see if the issue gets fixed.

 

Keep me posted on the outcome! 😀

JuanJo | Community Moderator

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