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Versa isn't receiving notifications

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‎12-08-2019 21:05 - last edited on ‎12-09-2019 14:24 by Moderator Alum

‎12-08-2019 21:05 - last edited on ‎12-09-2019 14:24 by Moderator Alum

Hi Team,

I have Oneplus 6T and Onleplus 7T. I tried with both phones, notifications are not receiving to Fitbit versa device.. I tried with factory reset to Fitbit versa number of times. But the issue is same. Earlier I have no issues with Moto G6 Plus Phone.Please do the need full. 

 

 

Moderator edit: subject for clarity

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‎12-08-2019 21:53

‎12-08-2019 21:53

Try:

1) Disable the battery optimization for the Fitbit app

 

2) Lock Fitbit app in multitasking switcher

 

3) Restart your OnePlus device

Fitbit Versa 2
Note 10 Aura White | Galaxy Watch 3 Silver | Buds+ White
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‎12-09-2019 14:27

‎12-09-2019 14:27

Welcome to the Community, @BHARATPAUL and @werionae, thanks for the input.

 

I appreciate all the efforts in trying to fix this notifications issue. I recommend taking a look at the help article: Why are notifications delayed or missing? and follow the instructions provided there.

 

Let me know the outcome. 🙂

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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