help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa just died

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-03-2020 07:56

‎04-03-2020 07:56

Hi, my Versa just died while running today.  I put in on the charger and just realized it’s not charging.  I double checked to make sure it was place on the charger properly.  When I go to my app it’s telling me “no device found”. My watch was just a year old March.  Hope you can help

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎04-04-2020 00:13

‎04-04-2020 00:13

Fitbit's advice for when this problem happens can be found in this thread:

 

https://community.fitbit.com/t5/Fitbit-Community-Basics/Is-your-device-s-screen-damaged-or-unable-to...

View best answer in original post

Best Answer
0 Votes
1 REPLY 1

‎04-04-2020 00:13

‎04-04-2020 00:13

Fitbit's advice for when this problem happens can be found in this thread:

 

https://community.fitbit.com/t5/Fitbit-Community-Basics/Is-your-device-s-screen-damaged-or-unable-to...

Best Answer
0 Votes