I have had, what will be, three versas since June 16th, 2019. It died in July and now again just yesterday the 13th is August. I've had them replaced and am waiting on my third one currently. They seem work great up until I go layout in my pool. It's not even 3ft deep and my hand isn't soaking in the water, just a splash now and again. I have called customer support but the fact they just want to keep replacing it and not offering a refund is veci frustrating. They're not cheap watches and I feel like the fact it hasn't even been 6 months (or 3 for that matter) is saying something about the product.
After my 2nd one arrived, I never wore it in the shower, or pool except this one time (which I forgot to take it off) and poof, broken/dead. When I looked at the watches (each one, each time it crashed) there seemed to be moisture in the sensors. I did what an assistant at customer support advised me to do and dried it and took a cotton pad with alcohol and attempted that as well as trying multiple plugs and 2 different chargers. Nothing. I figured it died but when I went to charge it, nothing. To make matters better, when I charged it, it was so hot, so common sense told me to take it off the charger.
This is potentially the most frustrating purchase and service on technology I've had to date. At this point, I just want a refund.
Moderator edit: subject for clarity
