04-10-2020
04:00
- last edited on
04-29-2020
09:19
by
JuanJoFitbit
04-10-2020
04:00
- last edited on
04-29-2020
09:19
by
JuanJoFitbit
for the last few my vera keeps restarting. It goes blank and after a few minutes the Fitbit symbol pops up on my screen for a few minutes than the versa vibrates and is fine, After a few minutes it does it again. Anyone else having this issue.
Moderator edit: updated subject for clarity
04-29-2020 09:18
04-29-2020 09:18
Hi @bielloma, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.
Regarding the restarting issues that your Versa experienced, I was able to get in touch with our Support team and was told that they assisted you via phone. I'm so glad to hear that a solution was provided and you are back on track with a replacement unit.
As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.
Hope to see you in our Fitbit Community more often.