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Versa keeps turning off

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‎08-11-2019 12:56

‎08-11-2019 12:56

My versa keeps turning off multiple times a day. Usually I can turn it back on my holding down all three bottoms. I saw a thread saying to factory reset it. I did that, now it’s off and won’t turn back on. I know it is fully charged considering it charged the entire reset and was at 100%. Thanks

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‎08-12-2019 04:29 - edited ‎08-12-2019 04:37

‎08-12-2019 04:29 - edited ‎08-12-2019 04:37

@Summerrane welcome to our Fitbit Community! Regarding the display issues that your Versa was experiencing, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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