Versa kept disconnecting from the Bluetooth

[Regan75]

I got the Google pixel 4 and my Versa kept disconnecting from the Bluetooth and I kept getting a red x. I held all 3 buttons on my watch and it shut off and now it won't come back on. It had over half of a charge. I thought maybe it lost charge do I put it on the charger over night. Nothing. It still won't come on.  Very disappointed

Moderator edit: subject updated for clarity

[NellyG]

Hi @Regan75 Try the tree button reset exactly as written below. If that doesnt wake it up then you will need to contact Support and see if they can help.

Fitbit Support  

SEMI FACTORY RESET USING BUTTONS
On the watch, hold all three buttons for about twelve seconds. This triggers the 2-button hardware reboot after about eight seconds.
- When the Fitbit logo appears, then disappears, release the bottom right button, then continue holding the left and top right buttons until you feel a strong vibration. This indicates the factory reset was initiated.
- This process may take several seconds, and eventually, the Fitbit logo appears and the device boots and displays go to Fitbit.com/setup.
- If you fail to release the bottom right button in time, or otherwise don't follow the procedure precisely, the Fitbit logo reappears quickly and boots without factory reset.

If the device turns on, please go back to the Fitbit app and setup your device back to your account with these steps. Make sure your watch is plugged into a wall plug or a computer, next to the router and that there are no other trackers or devices with Bluetooth on nearby when setting up.  Please log into your account, go to account on the upper right corner, there look for "setup a device" and tap on it. Follow the instructions on the screen and let the watch charge for 2 hours.

[Regan75]

I have been holding the buttons. I've tried several times and no luck 

[NellyG]

It sounds like it might have died then, so contact Support and see if they can help.