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Versa language is reverting to Spanish

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‎06-27-2021 12:09 - last edited on ‎07-10-2021 08:59 by Fitbit Moderator

‎06-27-2021 12:09 - last edited on ‎07-10-2021 08:59 by Fitbit Moderator

I've only had my versa for weeks and I've lost track of the number of times it has unsynced from my phone. At some point during this it also appears to have given up tracking my sleep.

The worst part is that it also randomly changes to Spanish when it unsyncs! While the language changing is incredible annoying, the time zone  changes too so any alarms I have set won't go of at the right time.

 

Moderator Edit: Clarified subject

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‎07-10-2021 09:04 - edited ‎10-22-2023 03:52

‎07-10-2021 09:04 - edited ‎10-22-2023 03:52

Hi there, @rolip. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa. I understand where your concern is coming from. 

Note that your Fitbit device uses the same language that you use for your Fitbit account. To change it on your Versa, do the following:

  1.  the Fitbit app, tap the Today tab > your profile picture. 
  2. Tap Advanced Settings > Country.
  3. Turn off the option to automatically detect your country.
  4. Choose your country, then sync your device.
  5. Follow the instructions to update your device to use the language you selected.

If you're still having syncing difficulties, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-10-2021 09:04 - edited ‎10-22-2023 03:52

‎07-10-2021 09:04 - edited ‎10-22-2023 03:52

Hi there, @rolip. Welcome to the Community Forums. Thanks for sharing the details about the issue with your Versa. I understand where your concern is coming from. 

Note that your Fitbit device uses the same language that you use for your Fitbit account. To change it on your Versa, do the following:

  1.  the Fitbit app, tap the Today tab > your profile picture. 
  2. Tap Advanced Settings > Country.
  3. Turn off the option to automatically detect your country.
  4. Choose your country, then sync your device.
  5. Follow the instructions to update your device to use the language you selected.

If you're still having syncing difficulties, please see Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer