help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa left side button suddenly unresponsive

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-15-2019 12:27

‎10-15-2019 12:27

The left side button on my Versa SE stopped working... but it can still be reset using that button and the lower right button. (but a reset is a crappy way to back out of menus) Any idea how to actually fix this?
Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-16-2019 08:49

‎10-16-2019 08:49

@SterlingEly, welcome to our Fitbit Community! I'm sorry to hear that the left button of your Fitbit Versa is not working properly.

 

Please use a toothpick around the button in order to clean it and remove any dust that this part of the watch accumulates. After this, press the button and see if it works properly.

 

Let me know how it goes.

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes