help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa light not syncing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-19-2020 02:47

‎05-19-2020 02:47

My fitbit versa lite wont sync with my phone. I have tried all the trouble shooting tips such as turn fitbit off and on, phone off and on. Log out of app. Uninstall app. Bluetooth off and on. Nothing seems to work. 

Has this happened anyone else and if so, any tips?

Best Answer
Labels:
2 REPLIES 2

‎05-19-2020 03:26

‎05-19-2020 03:26

I'm in the same boat. I've tried three different devices: cellphone, tablet and Chromebook. I have uninstalled and  reinstalled, rebooted all three multiple times to no avail. I'm perpetually stuck on "searching..."

Best Answer
0 Votes

‎05-19-2020 04:23

In response to EZst

‎05-19-2020 04:23

Same here. Versa2 that is not even 6 mos old.  Phone is not able to find my Versa2. I have delete and re-installed app. Booted and rebooted phone.  Bluetooth turned off and on several times. HELP!

Best Answer
0 Votes