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Versa lite black screen

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I'd really like to know how this company claims these watches are water resistant to 50M, when my wife wore hers in a pool, not more than 4 foot deep and now the watch will not do anything at all. The screen is completely black and since I can't post a picture here, I'm not able to show the moisture through the back little windows of the watch. Company says the warranty is over, but for a company to claim a product to be water resistant to 50M and it dies just swimming in the pool, that is very poor business practices. I have an old Casio digital watch that is much older than my wife's versa lite and IT is more water resistant than this garbage. Very disgruntled about the service received by the Fitbit company!

 

Moderator edit: all-caps

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Welcome to the Fitbit Community, @Jraymond73

 

I’m sorry to hear about the issues you experienced with your Fitbit Versa Lite. Thank you for the time you spent trying to get them resolved.

 

Our team is constantly working to improve our products and services. Your feedback is highly appreciated.

 

Have a nice day.

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