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Versa lite failed during firmware update

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‎11-01-2019 19:52 - last edited on ‎11-03-2019 13:07 by

‎11-01-2019 19:52 - last edited on ‎11-03-2019 13:07 by

My fitbit versa lite device was failed during firmware update step 2. I'm unable to continue. Please help, any option for hard reset?

 

 

Moderator edit: subject for clarity

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‎11-03-2019 13:07

‎11-03-2019 13:07

Welcome to the Fitbit Community, @SaranRaj. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with updating the firmware on your Fitbit Versa Lite watch. Thank you for your efforts to resolve this. I recommend following the complete troubleshooting instructions from this help article: Why can't I update my Fitbit device?

 

Let me know if the issue persists, I will be glad to assist you further. 

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