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Versa lite not working properly

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‎09-08-2019 02:19

‎09-08-2019 02:19

Hi, 

 

I have a versa light since April which doesn't work properly. It has a mind of its own and the screen changes and shows my messages etc. The touch screen does not work well when I want to see my steps or swipe to calories burnt. 

 

Also the strap is partly broken. How do I go about getting a replacement watch? 

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‎09-08-2019 03:23

‎09-08-2019 03:23

The first step in a warranty claim is to contact customer support via: contact.fitbit.com 

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