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Versa lite screen unresponsive

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‎04-16-2020 12:02

‎04-16-2020 12:02

My versa lite screen is not working at all. It is still vibrating for notifications but I can’t get any activity from the screen. It is completely black. I have tried the button to restart but still nothing on the screen. Tried plugging into charger. Still no screen activity. Please help!! 

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‎04-17-2020 12:57

‎04-17-2020 12:57

Welcome to the Fitbit Community, @nmcsw914. 

 

I appreciate your participation in the Forums and sharing that the screen on your Versa Lite is not working. I understand how you are feeling and appreciate your troubleshooting efforts. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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