help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa lite time delayed

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-25-2020 07:13

‎07-25-2020 07:13

I’ve only had my Versa lite 7 months and it failed. Time started delaying and can’t pair to my Bluetooth. I’ve had it and put it away. Now back to using my original Fitbit.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎07-25-2020 21:38

‎07-25-2020 21:38

Hello @Teenee333 is your Versa lite syncing your steps, a lack of sync would be the most likely cause of the time not updating. 

 

As for pairing to your bluetooth , you say that you cant, but no mention of the error which should have been, "Pairing rejected by the Versa Lite"

The user is not able to pair a tracker to the phones bluetooth. The app will ask for permission to pair the tracker.

Best Answer
0 Votes