Versa lite update ?

[SunsetRunner]

Hi 

I have just bought a versa lite and I cant download spotify its greyed out and says to make sure my app and fitbit are upto date. My app is my versa saying version 38.33.1.30 is this the latest version? Theres no update available on my app. Little confused 

Thanks 

Jenny 

[SunsetRunner]

Hi @SunsetRunner , the latest version is 35.70.7.14. Make sure you have the latest version of Fitbit and maybe that tells you that there is an update availble. regards kuzibri

[SunsetRunner]

Well I assume I have the latest version as my app isnt saying there is an update and my app is update I just dont understand it 

[SunsetRunner]

Hi @SunsetRunner , the only way to get the latest update on your Versa, is to do a Factory Reset and setup your Versa all over again in the Fitbit app as it acts as a new device after a FR. Now the latest version will be automatically installed on your Versa. Of course it's up to you, regards kuzibri

[SunsetRunner]

I'll give it a try thank you 

[SunsetRunner · Accepted solution]

Hi @SunsetRunner , good luck and really hoping this solves your problem and you can use Spotify, regards kuzibri

[SunsetRunner]

Thank you so much I did what you said and it's all working now