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Versa lite won’t set up

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‎07-08-2019 12:11

‎07-08-2019 12:11

Just got a Versa lite for my birthday, brand new! However it won’t allow me to update it via the app. It has synced to my phone and the Fitbit app but whenever I try to update it in order for me to use my Fitbit it says there is an error. I have followed all the steps and I have a strong WiFi connection. Any tips? 

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‎07-08-2019 13:54

‎07-08-2019 13:54

I am having the exact same issue. I have tried EVERYTHING and cannot update my Versa Lite. 

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