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Versa lite

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‎01-03-2020 06:46

‎01-03-2020 06:46

My versa lite is not keeping accurate time. It won't sync either. I have call fitbit and they helped me yesterday but I synced it once and now it wont sync again. I am very frustrated and thinking Fitbit isn't the company for me . 

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‎01-03-2020 06:53

‎01-03-2020 06:53

@Marshbull Have you tried restarting or doing a factor reset?  What phone are you using?  

Heather | Community Council | Eastern Shore, AL
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
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‎01-03-2020 10:42

In response to Heather-S

‎01-03-2020 10:42

Samsung s10. I have done both of your suggestions.
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‎01-03-2020 21:11 - edited ‎01-03-2020 21:12

In response to Marshbull

‎01-03-2020 21:11 - edited ‎01-03-2020 21:12

I've been  having similar issues.  I have to restart my device and then turn my bluetooth off and then back on,  then it will sync . Happens multiple times a day. 

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‎01-04-2020 00:33

In response to SunsetRunner

‎01-04-2020 00:33

I called the com po any again last night and they are sending me a new one.
If you are under warranty, keep on them. They usually make it right.
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