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Versa lite

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‎04-25-2020 03:57

‎04-25-2020 03:57

Hi all,

I've been trying to speak to someone from Fitbit for weeks now. I tried to update my versa lite but it stopped half way and now won't do anything.

I've spoken to yourselves before and you advised me to send it to Holland for you guys to fix as it was still under warranty, I was trying to find the address and the number attached to my case. Any help would be appreciated

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‎04-25-2020 08:51

‎04-25-2020 08:51

Hi @Luke-weynberg  this is the community forum where people share tips or ask advice, but we can't help you with information regarding your support issue. Have you checked your emails to see if you have a message from Fitbit?  Right now, customer support is taking longer to reach, but you really need to talk to them about this. Have you tried the online chat?

Stepping in the U.S.A. since September 2013. Android 14

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