Hi there @NoelVA, welcome to the Community Forums. Thanks for sharing these details about your Fitbit Versa.
At the moment we don't have a place where you can buy replacement pieces for Fitbit watches. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. Our team can see what is the best option for you.
I hope your issue is solved soon.
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