Versa no longer syncs to current time zone

[SunsetRunner]

Versa  Firmware version: 32.68.9.15

I travel between two time zones.  Have not had a problem until here recently.

My Versa no longer adjusts to my current time zone

Any thoughts?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

@SunsetRunner, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa since it doesn't adjust the time zones properly.

Please restart your Versa as described in this help article. After this, make sure that the device you sync your Versa with, has the correct time since your Fitbit watch will show the time of time zone your phone currently is.

Let me know if the restart fixes the issue.

[SunsetRunner]

No, it did not.  The Fitbit app doesn't even change time zones

Really thinking of getting a different brand!!!!!!!!!

[JuanJoFitbit]

@SunsetRunner, I'm sorry to hear that the issue persists.

I'd like you to try one more workaround that has been helpful for this type of issues. Make sure that your phone has the recent Fitbit app version installed. If the app is up to date, try logging out of the app, restart your phone, open the app again and sync your watch in order to see if the time zone gets updated.

Keep me posted on the outcome.

[SunsetRunner]

I have updated, restarted, both phone and app so many times.

TOday I noticed that both the app and my fitbit have finally moved to the right time.

WIll see how long this lasts

Thank for your hlep

[JuanJoFitbit]

@SunsetRunner, I'm sorry for the late response. However, I'm so glad to hear that the time has corrected. Thank you for posting the update here and taking the time to monitor it. Don't hesitate to get back if you see anything unusual.

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀