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Versa not able to pair through Bluetooth

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‎05-26-2019 23:40 - last edited on ‎05-27-2019 06:33 by Fitbit Moderator

‎05-26-2019 23:40 - last edited on ‎05-27-2019 06:33 by Fitbit Moderator

I'm so frustrated with my Fitbit Versa. For a few days now, I've been loosing time.  Come to find out, the bluetooth connection stopped working.  Now, nothing works on it unless I plug my charger into the computer to update anything.

 

 

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‎05-27-2019 06:32

‎05-27-2019 06:32

@Tbuncey welcome to our Fitbit Community! I'm happy to assist you with the syncing issues that your Versa is experiencing.

 

I'd like you to follow the troubleshooting steps that are listed in this help article. After trying those steps, check out if the your Versa syncs with your phone properly.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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