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Versa not charging

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‎04-15-2019 09:58

‎04-15-2019 09:58

I purchased my Versa about 6 months ago. I’ve had no issues with it. The last time I went to charge it it did not charge. I switched out the charger for another one, used a different plug and outlet and still did not charge.  Any suggestions ?

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3 REPLIES 3

‎04-15-2019 11:21

‎04-15-2019 11:21

Hi, contact Customer Support about it and ask for a battery test. 

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‎04-15-2019 13:02

In response to SunsetRunner

‎04-15-2019 13:02

Ok thanks

Sent from my iPhone
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‎04-16-2019 07:29

In response to SunsetRunner

‎04-16-2019 07:29

@SunsetRunner Welcome to our Fitbit Community! Regarding the charging issues that you experienced with your Versa, I was able to get in touch with our Support and was told that they assisted you via email. Was a solution provided?

 

Thank you for your help my friend @SunsetRunner!

 

See you later! 😀 

JuanJo | Community Moderator

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