help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not charging

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-11-2020 12:37

‎05-11-2020 12:37

My versa is no longer charging and I am not sure why, i have never had issues with .. Please help me figure this out 🙂

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-13-2020 19:18 - edited ‎05-13-2020 19:18

‎05-13-2020 19:18 - edited ‎05-13-2020 19:18

Welcome to the Fitbit Community, @Pinkwarrior29. I am sorry for the delayed response. 

 

I appreciate your participation in the Forums and sharing that your Fitbit Versa is no longer charging.

Thanks for trying to resolve this and I am here to help. I understand your concern and recommend following our complete troubleshooting steps including a restart from this help article: Why isn't my Fitbit device's battery charging?

 

Keep me posted on the outcome.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes